F A Q

  • There is no formal application process to become a wholesale client. However, we do offer private tastings exclusively for establishments interested in becoming wholesale clients and carrying our beverage offerings. To request a tasting, please visit our contact page to submit your inquiry.

  • Our wholesale concierge service is dedicated exclusively to business clients. If your establishment is interested in offering our products, please visit our contact page to submit an inquiry via email. A representative from our team will respond to you within the same business day.

    Thank you for considering Bwason Dous for your beverage program.

  • Yes, Bwason Dous serves as its own distributor for our non-alcoholic cocktail mix offerings.

  • We recognize the growing interest in experiencing our beverage offerings. As we continue our rapid expansion as a vendor, we are partnering with select establishments — including hotels, restaurants, bars, and clubs to bring Bwason Dous to discerning guests.

  • If you have received a damaged or defective product, contact us within 14 days of receiving your order, and we will assist you with a replacement or refund. Please be sure to provide a clear description of the issue.

  • At Bwason Dous, we take pride in offering high-quality beverages and beverage-making packets. Due to the nature of our products, we do not accept returns on packets designed for making beverages, including but not limited to our Kremas drink packets. This policy is in place to ensure the safety, quality, and integrity of our products.

    By purchasing wholesale from Bwason Dous, you acknowledge and agree to our no return policy on beverages and drink packets. For any questions or concerns, please contact us.